Data

[Abe2]

That's odd. Usually I stay well below the 7 gigs on my data allowance. Never use more than 2-3 gigs. Most of the time I'm connected to the WiFi. 

Just got a message to say I've almost used up all my data and that they've added an extra gig. 

I haven't used my phone anymore than usual. How is it possible to use up all the day with a week left? 

[Cleoriff · Accepted solution]

@Abe2 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Also check your own data on your phone. You will see if you have used more as O2 state.

[Abe2]

Thank you Cleoriff. 

It just seemed very odd how for years I barely use 2gb of 7gb now all of a sudden, without any apparent overuse, I go through 7gb. 

Good idea about checking the data usage on my phone. 

Thank you! 

[Cleoriff]

You're very welcome @Abe2 👍