Data problems

[DataProblems]

I’m on a 02 pay as you go £10 big bundle and I have over 7000mg of data but whenever I enable it on my phone, nothing works, I topped it up on the 21 of January and still no data, it has never happened before 

[TallTrees]

Hi @DataProblems 

Welcome to the community 

You could ask here

If it suits you contact o2 customer services on social media here 

(https://o2uk.co/O2CFB) , Facebook (https://o2uk.co/O2CTW) Twitter (https://o2uk.co/O2CIG) , Instagram 

they should be able to help you with this.
Best wishes TallTrees