Solved: Data not working

Anonymous · ‎20-09-2021

I have a £10 bundle that comes with 7G data but my data doesn’t work and I’ve tried everything from turning my phone off and on turning airplane mode on and off and even tried changing my APN does anyone have any suggestions?

MI5 · ‎20-09-2021

@Anonymous

You may have a faulty sim so I'd pop into your local O2 shop to get it checked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-09-2021

@Anonymous

Is data turned on in settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-09-2021

Yes it is I’ve tried everything and even taking my sim out

MI5 · ‎20-09-2021

@Anonymous

You may have a faulty sim so I'd pop into your local O2 shop to get it checked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-09-2021

Thank you though I don’t know what happened since I’ve never had this problem before

O2

Data not working

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off