cancel
Showing results for 
Search instead for 
Did you mean: 

Data control

Lindap269
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Is it possible to arrange for data access to be blocked once allowance is reached?

Message 1 of 6
1,321 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Lindap269 

On standard consumer contracts data stops when allowances are reached. 

If on a business contract you’ll need to speak to customer service on 8002. 

For PAYG data will stop when allowances are reached or credit runs out. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
1,313 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Lindap269 

On standard consumer contracts data stops when allowances are reached. 

If on a business contract you’ll need to speak to customer service on 8002. 

For PAYG data will stop when allowances are reached or credit runs out. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
1,314 Views

jonsie
Level 94: Supreme
  • 92812 Posts
  • 608 Topics
  • 6909 Solutions
Registered:

As you have listed in the Pay As You Go section then you should have no problem as advised above. Business accounts you should call 8002 to see if you have an option. As far as I know you can't and it can prove expensive. Make sure that passwords are secure so that whoever can't add a bolt on in My O2 on other tariffs. 

Message 3 of 6
1,274 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

Actually you can in Business Accounts @jonsie by getting a spend cap, which I've done. So once I reach my maximum on my mobile broadband and/or my phone data, my data just stops with no additional cost to me. It means I can't ring a premium number (I don't) or use emojis in texts: I use WhatsApp for messaging.

 

At least that's how it works on a Business Essentials account. Can't comment on any other business account.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 4 of 6
1,266 Views

jonsie
Level 94: Supreme
  • 92812 Posts
  • 608 Topics
  • 6909 Solutions
Registered:
Message 5 of 6
1,259 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

@jonsie wrote:

That's good but either way it's a call to 8002 👍


Agreed ok_hand

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 6 of 6
1,255 Views