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Can't top up

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CF
Level 1: Joiner
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on ‎19-04-2022 19:02

on ‎19-04-2022 19:02

I am overseas and trying to top up but various cards declined. How can I speak to someone at O2

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madasaf1sh
Level 78: King of Kings
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on ‎19-04-2022 19:13

on ‎19-04-2022 19:13

@CF 

You cant do it with a card from overseas, you need to use an alternative service such as https://mobiletopup.co.uk/o2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12092 Posts
  • 69 Topics
  • 3230 Solutions
Registered:

on ‎19-04-2022 19:13

on ‎19-04-2022 19:13

@CF 

You cant do it with a card from overseas, you need to use an alternative service such as https://mobiletopup.co.uk/o2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎19-04-2022 20:37

on ‎19-04-2022 20:37

@CF 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. 

See also all other ways to top up 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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