Bolt on was removed

[CraigBB]

Hi All
I have a problem...I purchased The Works One Off bolt on today and £10 was taken from my BALANCE.

Noticed later in the day that I had no data left...checked on MyO2 app and under boltons it tells me that it was removed by me.

I'm fairly certain that i never removed the bolton and neither have i seen a return of the £10.

Has this happened to anyone before?
I take it that I'll have to phone up and queue to speak to someone.

Regards
Craig

[Cleoriff]

Hi @CraigBB 

Yes you will. Sorry about that Guide: How to find help & contact O2