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DL44
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, my phone is on the £5 bundle.

Mobile date switched on only for life365 and find my phone apps. No calling or texting, whatsapp only on wifi.

 

Still, £2 disappear per day!

Any advice appreciated.

Thanks

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MI5
Level 94: Supreme
  • 123998 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

@DL44 

O2 reserve £2.00 from your balance each time you use data.

At the end of the data session use the actual cost is calculated and any difference refunded.

If you use £2.00 worth of data there is nothing to refund so your balance will decrease by that amount each time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123998 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

@DL44 

O2 reserve £2.00 from your balance each time you use data.

At the end of the data session use the actual cost is calculated and any difference refunded.

If you use £2.00 worth of data there is nothing to refund so your balance will decrease by that amount each time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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