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re order a cancelled phone

Anonymous
Not applicable

i ordered a phone/contract but then i cancelled it but i decided that i want it. Is it possible to re order it and get it by tomorrow?

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Cleoriff
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Hi @Anonymous You can't re-order from a cancellation. You will need to re-order it again sorry. No guarantee you will get it tomorrow unless you pay for next day delivery OR it states you order now before 10pm you will get the phone tomorrow

http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

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Cleoriff
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Hi @Anonymous You can't re-order from a cancellation. You will need to re-order it again sorry. No guarantee you will get it tomorrow unless you pay for next day delivery OR it states you order now before 10pm you will get the phone tomorrow

http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

Girl in a jacket
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MI5
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Order before 10.00pm and choose next day delivery, IF the phone is in stock, which you won't actually know until the phone doesn't turn up tomorrow.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Alternatively, if you're near an O2 store, you could go in and take out a contract with the phone you want and if they have the phone in stock, you could walk out with it.

I DO NOT WORK FOR O2



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Anonymous
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how do i delete this question

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MI5
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You need to ask admin.
@Toby is online currently.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Anonymous the only way to delete something is by using the option function top right hand corner of your post. Go to Edit...then delete the words and write Deleted. No one will see what you wrote orignally but the post will still be there (with the word deleted in|)

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Cleoriff
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Oh I see...the OP wants to delete his opening question? Mmmmm..well it will still be helpful to others?

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MI5
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No need to delete it but Toby can discuss that with OP.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 15
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Anonymous
Not applicable

i have tried to do that but there is no edit button when i click on it

Message 10 of 15
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