number called me 022 0246 4202

[Sinan]

Hi all,

I have been called two times by the number: 022 0246 4202 and they were speaking about the some reduction of my actual bills. 

I found their questions a little bit strange and I didn't find any info related to this phone number.

Does anyone knows anything about this number? 

Is it really O2 customer care desk number?

Reagrds

Sinan

[MI5]

@Sinan 

Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[Sinan]

Hi MI5

Stange is they knows my security question and answer and also they know my last bill which I will pay end of the month. 

[MI5]

@Sinan 

That would imply they have access to your MyO2 account, so change your password immediately.

Also check that non of your personal details have been changed and notify your bank of any potential fraud. They will stop any new direct debits being setup on your account.

A call to O2 to inform them too would be a good idea.