network coverage (data) dropped - Stirling area

[Anonymous]

Hi

Is anyone having issues with a server drop in network coverage (data). Ive checked on the website and there is no scheduled work in this area, and no way to email O2 to report a problem.

I had perfect coverage, untill Monday, now i cant use my iphone for any internet access at all.

Any thoughts or same problems

Thanks

[adamtemp64]

If it is a data issue have you tried calling o2 202 pay monthly or 4445 payg?

[perksie]

---

@Anonymous wrote:

I had perfect coverage, untill Monday, now i cant use my iphone for any internet access at all.

---

It could be a new fault that hasn't found it's way to the status page yet.

Did you enter your full postcode here:

http://status.o2.co.uk/

Can you use another phone to report it?

[Anonymous]

Try cleaning your SIM card. What phone are you using ?

Try your sim in another phone to rule out your primary handset is not at fault.

Try switching to 2g instead.

Look for a reset all network settings type command in the phones settings.

And google soft reset for your phone.

And what a hard reset is.
Be sure to make a back up if your data first.

[adamtemp64]

@bob

No need to google for the op handset  they stated it is an iPhone

[Anonymous]

Ok.

Press top button and home button until the apple logo appears and let go = soft reset.

Reset settings.

Settings , general , reset , reset network settings.