cancel
Showing results for 
Search instead for 
Did you mean: 

how do i get wifi calling activated

TB1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just bought a sim and it says i need to enable wifi calling - but it doesnt activate what do i do when i can not call anyone

Message 1 of 5
835 Views
4 REPLIES 4

O2Kurt
O2 Support
O2 Support
  • 84 Posts
  • 0 Topics
  • 2 Solutions
Registered:

@TB1 wrote:

I have just bought a sim and it says i need to enable wifi calling - but it doesnt activate what do i do when i can not call anyone


you on a contract or pay and go? as its only available on monthly

signature
Message 2 of 5
829 Views

Cleoriff
Level 94: Supreme
  • 127768 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @TB1 

Follow the advice here https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
828 Views

TheEdge65
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

The advice you posted is of no value. The OP is having the same issue as me. You cannot activate wifi caling or VOLTE from within MyO2 which is the issue as O2 seem to not to be dealing with any calls other than "urgent matters".

Message 4 of 5
793 Views

Cleoriff
  • 127768 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

If you can't get it to work then you need to call O2 to get it activated on your account

All numbers are in this guide. The one ending 4005 seems to work best.

Either way you need to try ANY number or press ANY option even fraud. They will help whatever dept you get through to. @TheEdge65 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
788 Views