Solved: change mobile number

Anonymous · ‎15-06-2017

Why can't I change my mobile number in My O2?

MI5 · ‎15-06-2017

Because it alters your entire account.
If you want a new number you need to call customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-06-2017

Because it alters your entire account.
If you want a new number you need to call customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-06-2017

You will get one free of charge number change from o2

jonsie · ‎15-06-2017

If you have changed your number already, the system will automatically update in a couple of days, no need to do anything.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎15-06-2017

call customer services 202 tell them you need a number change and they will do it their and then and should take immediate effect with no down time on your mobile.

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