Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! old phone bill

Hi,I bought a new sim to go with a phone I was given and in turn created a new account on a different e-mail address to go with it.I'm now paying for both my old and new phones still, despite not using the old one. How do I cancel the number of my pr...

No more early 3 months upgrade for loyal customers?

Has anyone else been told that after 9 years of loyalty to O2 they are no longer eligible for the early 3 months upgrade for loyal customers? This is very fustrating as I don't want to more supplier but no one is telling me when this stopped or why I...

Resolved! Transferring contract

Hi I paid for an iPhone 4s and a 24 month contract in my name and with monthly payments from my own bank account. However this was actually a present to my daughter. The current contract is about to end. My daughter now wants to pay for the phone ser...

Website

The O2 website is not working properly again!!

Resolved! List of companies signed up to the O2 open scheme

Where can I find a complete list of companies that are on O2 Open rewards scheme?

Resolved! Buzzuzz

Hi I have been contacted by a company called Buzzuzz who stated that they are used by O2 to deal with upgrades. does anyone know if this is true?

Resolved! Cannot see any bills - latest or older

When trying to view the bill from My O2 (any bill latest or older) I consistently see this error message: DASH_ERR04: The account number in the target address is invalid.

Resolved! Poor customer service!!

Still waiting for the promised call back from you. I phoned this morning and still waiting to hear from you - was promised a call back from a Manager today. My son has had his phone repaired twice and then got a refurbished phone - which has now stop...

Resolved! Ferry charges

Hi we put on ten pounds on each phone crossed over the the sea to calais our money as gone we've not touch our phones so where as the money gone to

O2 Account Hacked? O2 have no clue.

Do any O2 IT staff or staff who know what they're doing frequent this board? Called O2 and predictably, they had no idea what I'm talking about. I had an o2.co.uk email address that I used for several years. Until, more than a year ago now, I recieve...

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