Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Free earbuds offer

Hi I recently purchased a galaxy s10 on 23rd march from my local O2 store. At the time I was informed that I was eligible for an offer on a pair of free earbuds and that I would receive an email to confirm this and how to claim. To date I have not re...

Niall1 by Level 1: Joiner
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Mobile Broadband Dongle E173

Hi all, I have just bought a O2 mobile broadband dongle off Ebay to use on an old lap top of mine, on the box it says it will work up to windows 7 does anybody know if it will work on windows 10.

Resolved! Cancellation and refund.

I purchased a monthly contract with an upfront payment of £30 but have not yet recieved the product. How do I cancel the order before it's sent out as I would like to do this asap as to not cause any difficulties.

Maxx by Level 1: Joiner
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Resolved! Printable sticker for insurance return

I was told when returning my broken phone to o2 to claim on my insurance i would be sent a printable sticker to put on the envelope containing my faulty handset, however neither of the e-mails i have received contain this sticker or even a link to it...

insurance by Level 1: Joiner
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Resolved! Credit Referrals Contact

I was declined for my mortgage due a default on my credit file from an old o2 account. The contract ended in oct 17 and I rang to make sure it was ended. I was informed i could cancel my dd as no more payments would be due. Yet they still have me dow...

Resolved! O2 Wifi welcoming me under wrong name

Hi, I've been an O2 user for many years, and have used O2 wifi pretty frequently. All of a sudden, the welcome page has started to say 'Welcome back Stacey': All very good, except that my name isn't Stacey. Now, I'm not sure how this has happened. As...

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SPD by Level 2: Apprentice
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Resolved! Blocking a premium rate text message

I have received a text saying thank you for subsribing to OFFERGURU you will be charged £3 per WEEK unless you cancel sending STOP to a premium rate number. The other numbers provided are outside the EU and do not exist according to O2. I asked O2 to...

spireman54 by Level 1: Joiner
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