Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Phone broke

I need help I need to contact o2 but the top half of my phone is broke and can't press the buttons and wanting to get hold of o2 you need to press 1 or 2 and I just can't do it how do I speak to someone with out having to press these buttons thanks x...

Resolved! Watch strap

My Apple Watch was sent for repair by the store as it stopped holding its charge, they had to replace this with a new one as they couldn’t fix it. However, the never returned the strap and now I have a watch with no strap and no one will help, the se...

Resolved! In game purchases

How do I set the kids phones so they can't make purchases for games on their phones plz

Network support team call

Anyone know what time the Network Support Team can call up till? supposed to have a call from them to sort out an Apple Watch issue and it’s been booked for today but no call as of yet!

DHL DELAYED

Has anyone recently been able to sort out with O2 or DHL after ordering a phone etc. from O2 and then tracking your order only for it to say delayed and to contact the sender. Been in contact with both customer service departments regularly since as ...

DHL delivery

Anyone else have any problems with DHL, ordered my phone on monday, and it’s thursday and is still not here, was given a delivery slot and turns out it apparently is not meant for me, and no one knows where my phone is!

Resolved! Apple Watch

I currently have an iPhone and Apple Watch gps with o2 and want to pay off my phone with them and go to another provider (virgin). Will this affect the Apple Watch in any way or will it just not work? I am planning on using a PAC code to keep my numb...

Resolved! Beats headphones

I ordered a pair if beats headphones and have no information as to where they are or being delivered please help

0344 826 0202

Hi, Could someone please help me? I have had a call from the number 0344 826 0202. The caller, Elenor said she was from O2 and wanted to offer me an upgrade as I had taken my contract out with Carphone Warehouse and O2 no longer work with CW. I didn'...

Resolved! How to change delivery

I ordered a new phone for my son’s birthday 2 weeks ago as I would be home for the delivery, but it has been delayed and I am no longer available. The delivery was attempted today. How can I either change delivery address or get them to deliver at th...

O2

Forum Posts