Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Porting Date?

Hello, I am changing tariffs from BT to o2. The process is under way and my sim arrived today but I am just messaging to ask when my porting date is? Thanks

Niall_D by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Prison Time

Hi, I have a friend in prison. He was sentenced to a year in prison and his phone was taken by authorities last September for the duration of his imprisonment. He tries to find out how long his phone will remain active without making or receiving any...

Jake77 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Samsung Freestyle

I ordered my Samsung Freestyle on the 1st of March. It arrived today but it's too late to claim the free case that was advertised

Lyonheart by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Roaming SMS OTP Messages to coming through -

Hi Guys I am roaming in a zone 2, I have rest my phone turned it on and off ? But still not receiving any OTP messages. I have been held up in the South African call Centre for over 3 hours today and they could not help me. What options and suggestio...

Timber1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Credit

Hi I had a SMS saying you was giving me £5 credit how do I get it

Wayne12 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Location Dependent Battery Discharge

I have a Samsung Galaxy A10. When I'm at home I can charge it to 80% and, in three days, the level will fall to about 20% and I charge it again. When I stay at my friend's house the level falls to less that 20% after one day. The only Bluetooth pairi...

AlanNP by Level 1: Joiner
  • 15 replies
  • 0 kudos

Resolved! Beats flex

Hello there. Last Friday i saw an offer "buy apple watch 7 so u can get Beats flex for free" and then I went to the store to buy my first apple watch, but nobody knew anything about this special bonus of headphones. My question is if I'm still eligib...

Roonie by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Chromebook Claim

I am trying to submit a claim but it keeps telling IMEI1 has already been used and won't let me proceed.. I thought I would be able to claim both my offers not one or the other?