Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44482 Views
  • 0 replies
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Resolved! Promotional Gifts

I have been trying to claim my Promotional Gifts since March. They are now telling me that they Promotional Gifts were not on when I upgraded I have all the conversations from all the chats I had with O2 but still not getting anywhere.

Nelli by Level 1: Joiner
  • 386 Views
  • 1 replies
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Index of Community Guides

I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find an...

MI5 by Level 94: Supreme
  • 71903 Views
  • 73 replies
  • 8 kudos

Sim Card

Good morning. I ordered a new sim last weekend and it has not yet been delivered. Can you help me with this?

LijLew38 by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

Credit check

It has been 24hours and I am awaiting an email telling me if I have had my credit accepted

Palmer1 by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Disney plus

I would like to cancel my Disney plus off my o2 bill but can’t find anywhere where I can do this

Neems by Level 1: Joiner
  • 380 Views
  • 1 replies
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Resolved! Fraud

Hi there my final bill is incorrect given previously reported fraudulent activity on my sim card.

1S by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Missing Airpods

Hi, I’ve recently purchased some space grey AirPods Max ref:238946073 which I still haven’t received. I am unsure of the whereabouts and am wondering is it still out for delivery because I was told next working day. I have received no further update.

WF1 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Internet Access

We are currently in the Dominican Republic, flying back to the U.K. tomorrow & will be at the airport when England have the semi final & we want to watch it. What service / extras would I need to purchase to enable us to watch on our phones? I couldn...

Jo37 by Level 1: Joiner
  • 297 Views
  • 2 replies
  • 0 kudos