Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Internet/data spain

Hi folks. Travelling to Spain shortly as your aware need to use covid app status on mobile in case of normal mobile data failure as used here in uk. How do you get data or internet in Spain for travellers for 2 week period ie, do you use a internatio...

Resolved! voicemail pin

voicemail pin?

Resolved! Outgoing audio problem due to damage ro local mast

Only within the house, callers cannot hear my voice. Other O2 customers lose reception when approaching the house. It appears that our local phone mast has been damaged in a recent storm. We live in postal address M24 1EX and the O2 website recognise...

Resolved! Scam?

I have received a phone call from someone claiming to be O2 offering 40% discount if I entered a six figure number texted to me. Is this a scam?

Resolved! Cancelling Prime Video

Id like to cancel Prime Video which I got a free trial for when I started my contract.

Resolved! How do I cancel disney plus?

Disney says to come onto 02 website but there is nothing here to cancel it?

Resolved! Spend cap spending

Hello I'd like to have the option to use my mobile payment services I'd like to be able to top up my mr q gambling site I tried to make a mobile boku payment but says i have used my spending linit cap it only allowed me to spend £10 pounds just but m...