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access to last years bills

millwynd
Level 1: Joiner
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on ‎27-06-2024 17:08

on ‎27-06-2024 17:08

I need access to my bills for April-Sept 2023 but, they are not available on O2 because I was switched from Virgin. I can't access virgin mobile anymore as it takes you straight to O2, so how do I get hold of my old bills?

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MI5
Level 94: Supreme
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on ‎27-06-2024 17:16

on ‎27-06-2024 17:16

@millwynd 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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on ‎27-06-2024 17:20

on ‎27-06-2024 17:20

@millwynd 


It might be worth contacting Virgin on 0345 454 1111 and they should be able to provide them, not sure if the Virgin Mobile Number is still working 0345 6000 789 , but that might be another option..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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