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Voicemail not working.

p3t3rk8
Level 1: Joiner
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on ‎16-06-2023 08:56

on ‎16-06-2023 08:56

Hi I moved to o2 about 18 months ago from Tesco Mobile. My voicemail has never worked.

 

When people call and it should go to voicemail it doesn't. They get "It has not been possible to connect your call. Please try again later"

 

I've spoken to o2 about 10 times and have tried various things but nothing has resolved it.

 

Wonder whether anyone can help in here?

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gmarkj
Level 66: Unequalled
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on ‎16-06-2023 09:28

on ‎16-06-2023 09:28

See if any of the things in this guide helps @p3t3rk8 

Guide: All you need to know about O2 Voicemail 901 

If you still have no success, come back and we can try something else.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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