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Using a PAC?

tarren2
Level 2: Apprentice
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I,ve given O2 my PAC, I,m moving from Vodafone to O2. Can some kind soul tell me what happens now, when for example do I replace with my O2 sim? From what I can make out, O2 will contact Vodafone and cancel my monthly contract, is that correct or do I have to contact them myself?

Thank you.

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MI5
Level 94: Supreme
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Hard to argue with that sometimes.
We have to consider the possibility of a faulty SIM next. Can you get to an O2 store for them to look at the issue for you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 14
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tarren2
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I'll let O2 handle it at the moment, but our nearest store is 180 miles round trip, all day bus job. My biggest concern was loseing my old number, but I was assured this morning that the PAC had tied my number to O2. I'm sure it will get sorted out eventually.

I do appreciate everyones comments and suggestions. Thank you.

Message 12 of 14
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tarren2
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Just to let you kind people know, everything now ported across, so very happy, thank you all again.

I tweeted in the end, far more effective than chat or phone.

Message 13 of 14
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jonsie
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