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Transfer number form O2 Refresh to O2 CPW

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Anonymous
Not applicable

on ‎23-09-2015 08:39

on ‎23-09-2015 08:39

Hi,

 

I am currently on O2 Refresh which I intend to pay off early so I can take out a new contract with O2 via the CPW. I want to do this as they have a better offer.

 

My question is, can I transfer my existing number to the new O2 CPW contract? I have been into CPW and they suggested taking out a new contract rather than upgrading as they cant upgrade me on a running Refresh contract and also, the upgrade deals are far more expensive than new cotnracts.

 

So, can i transfer my number from O2 to O2 CPW? Is this possible within the same network? What order should i do things in?

 

Many thanks

Jason

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MI5
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on ‎23-09-2015 08:40

on ‎23-09-2015 08:40

Yes, you just need to call CS on 202 once you have your new contract.
It's a messy way of doing it but I understand why.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152179 Posts
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Registered:

on ‎23-09-2015 08:40

on ‎23-09-2015 08:40

Yes, you just need to call CS on 202 once you have your new contract.
It's a messy way of doing it but I understand why.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎23-09-2015 13:35

on ‎23-09-2015 13:35

Thanks MI5, i will do that.

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎23-09-2015 14:58

on ‎23-09-2015 14:58

No worries mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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