Roaming in Europe

[BruceFireman]

When roaming in France, I was able to use my telephone to make a receive calls and texts but not to receive data.  I simply got a message saying my phone was not connected to the Internet and that I should contact 02.  I cannot work out how to contact 02.

[jonsie]

No data

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data apn to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this

[pgn]

And do make sure you have Data Roaming set to 'on', @BruceFireman