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Returns

Reece2
Level 1: Joiner
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on ‎30-07-2020 09:12

on ‎30-07-2020 09:12

Has anyone had a problem returning items to O2? I have frustratingly been trying to contact  someone and register the return on line and having no joy at all! When the goods were delivered there was no returns label and I cannot find the address anywhere to return the item. Any help would be appreciated!

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MI5
Level 94: Supreme
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on ‎30-07-2020 09:15

on ‎30-07-2020 09:15

@Reece2 

Form here https://static-www.o2.co.uk/sites/default/files/2017-05/mobile_device_return_form.pdf

Advice here https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

Contact methods here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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