Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Claim free Huawei buds

I recently upgraded my phone to the Huawei P30 Pro and it came with free Huawei buds. How do I claim these? All the previous links on O2 community are invalid. Thanks

Stacey21 by Level 1: Joiner
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Returns

Has anyone had a problem returning items to O2? I have frustratingly been trying to contact someone and register the return on line and having no joy at all! When the goods were delivered there was no returns label and I cannot find the address anywh...

Reece2 by Level 1: Joiner
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cancelling disney +

Hi everyone I've tried to cancel my disney plus and followed instructions online but can't seem to. Phoned up and they said I've got to call back on 24 Sept as this will be the date of the minimum 6 months since i took it out. Is this the case? thank...

iphone4sir by Level 6: Acolyte
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Resolved! Hi

I’m wondering if 02 can unlock my daughters 02 phone she got it for Christmas 2 years ago and just got a new 1 for her birthday but she’s wanting her old phone unlocked to use any network. Can someone help me with this please

Tonip22 by Level 1: Joiner
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Resolved! esims

I would like to be able to install an esim on my Galaxy S20 but am unable to obtain the required esim pack. The O2 website says to phone customer support but I cannot achieve a response. I went to my local O2 shop, in Harrogate, only to be told that ...

whitland by Level 1: Joiner
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