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Refund

holly_hare
Level 1: Joiner
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on ‎25-06-2024 09:39

on ‎25-06-2024 09:39

Hi I ordered a new phone and paid extra for next day delivery before 10:30am however it’s been rescheduled for tomorrow. I paid extra to get it earlier. Is there a chance to get this refunded please?

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gmarkj
Level 66: Unequalled
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on ‎25-06-2024 10:24

on ‎25-06-2024 10:24

You would need to contact customer services, and probably the sales team @holly_hare 

Message them on Social Media if that works best for you:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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