This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

RE: Warranty on another device?

stkerosene
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-07-2023 19:52

on ‎14-07-2023 19:52

Hi, not sure where to look or who to ask. 

 

With my current contract I've now got a Meta Quest 2, after a month I'm having issues with its controllers and the only solution Google has to offer for repair is to take it apart.. 

 

Do these other devices added to the plan have a warranty? And if so who would I speak to?

 

Thanks in advance,

Elliott

Message 1 of 3
621 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎14-07-2023 20:48

on ‎14-07-2023 20:48

@stkerosene 

 

I would reach out direct to Meta direct as will be a lot quicker 

 

https://www.meta.com/en-gb/help/quest/ 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
610 Views

MI5
Level 94: Supreme
  • 151679 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎14-07-2023 21:08

on ‎14-07-2023 21:08

@stkerosene 

If you're under 30 days O2 will just replace it for a new one.

Returns and repairs | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
599 Views
Top Kudoed Authors
View All
Top