Dear O2,
Any chance of installing another mast in the Portrush area right now? Due to holidaymakers and high smart phone usage (so O2 Coleraine tell me), my internet connection is non-existant from 12noon to 12midnight. It only works for sure in the very early morning.
It is very frustrating, especially as I have paid you for a service that I am not actually getting. I remember going to my local sweetshop. If I bought a bag of 'penny-chews', I got a bag of 'pennychews.' If I wanted some more, unless it was Sunday, I just went back down the sweetshop and paid the lady over the counter. That was circa 1979-1980, long before the age of the personal computer, let alone mobile internet.
Compare that then with O2 service in 2014 - I pay you £10 a month, and I get nothing in return for 12hours a day. And so much for privatisation creating rival companies and a choice. O2 are the only service provider that give a reliable service to Portrush. Looks like you've got me over a barrel then.
I know some people must think that Northern Ireland is 'way beyond the timber line', but for better or worse, it is still part of the UK. When I visit in-laws down in the Co. Derry area, they are still on a weak GPRS signal. Hey-ho, better start using smoke signals.....
