I've recently pre-ordered the Samsung S8, due for delivery on the 20th April, and have the PAC number from my existing network to port my number to O2. However, I'm not sure on when/where I need to supply this information and would like to be able to use my new S8 as soon as possible (realise this could be a day after porting).
The O2 website says "Let us know your PAC when you place your order. Once you've ordered and received your temporary O2 number, fill in the keep my number form. Your temporary number can be found in your O2 confirmation email or sim pack. You'll also need the number you want to keep." There was nowhere to submit my PAC when ordering the phone, and I don't know how I am meant to order my temporary O2 number; I haven't received any confirmation email with phone number details, other than my pre-order information confirming the device and store to colllect this from.
Am I meant to collect a temporary O2 number and/or SIM on the day I collect my device or is there another way I can get this underway?
thanks!
