Solved: O2 WiFi

Anonymous · ‎18-04-2013

I've been using O2 WiFi for a while now, and it's working really well.

However, I can't say the same for the "My O2 WiFi" site. With my correct user name, and irrespective of what password I give, I get a "An error has occurred" screen. The only way into my account is to claim I forgot my password, get a one-time passcode texted to me, and I'm in - after resetting my password.

Of course, this new password doesn't work either. And, under the "Get Help" link, there is no option "This website is broken, who do I contact?". Advice would be appreciated, someone fixing the site even more so.

perksie · ‎18-04-2013

This might help:

http://www.o2.co.uk/abouto2/webfeedbackform

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎18-04-2013

This might help:

http://www.o2.co.uk/abouto2/webfeedbackform

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

adamtemp64 · ‎18-04-2013

And reported last week in this thread that is meant to be feed back to correct departments http://community.o2.co.uk/t5/Discussions-Feedback/Website-bugs-or-errors/m-p/446290#M32664

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