Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

smtp settings

Problem with my BT line, which may take more than a day to resolve. In the meantime I switch to my trusty 3G dongle to work on the internet and email. Except I can't send from Outlook. I have done so previously, with the SMTP setting smtp.o2.co.uk. I...

Resolved! wifi

I have a BT router for my Broadband at home. is there any way that my mobile can use the wifi connection on it.

Resolved! Changing my password issues, not accepting secure passwords.

Hi, OK a few questions: 1. Why cannot paste a password? I use a password generator and the point is to copy and paste it so mistakes are not made on entry. You appear to have JavaScript to stop this but this is easily circumvented so just annoys peop...

Resolved! access to my account

Ive been trying to access my account on line now for about 4 days and the page keeps coming up unavilable ? try again later. is there maintenance work going on ? thanks

Resolved! DC HSDPA

When can we get more details on where DC HSDPA has been enabled? Three have a fair good coverage map which tells you if their "superfast" mobile signals have been upgraded to DC HSDPA but there seems to be no way to find out on O2 website.

Resolved! Call Divert Message

I am sole trader and I often divert calls to ther numbers when i am busy. Customers are being put of by the "your call is being diverted" message they get. Appears unproffesional and takes too long for some people. Has anyone been able to get the mes...

Resolved! cant get voicemail :(

hii ive tried to access my voicemail using another mobile number and it wont work. When i press star, it says I need to change my password and that should ring off my own number, but i have no credit and i am unable to topup. My stupid landline phone...

Resolved! Can't view picture message on website

Hi all, I have received an o2 alert telling me I have received an MMS message. I cannot view it on my phone so I went to the web address given in the alert, entered my number and the pin also given in the alert. I have managed to get to my inbox on t...

Resolved! South Shropshire Mast Out

The mast that was out in South Shropshire is supposed to have been fixed today. Still no signal for me tho. Phoned helpline, only to be told it is running at reduced power and no idea if/when it will be back. How can I find out if it will ever be bac...

Resolved! Samsung Galaxy S3

This phone is offered as an upgrade at £14pm plus phone cost of£449However Carphone Warehouse offers the same deal at £22pm but the phone is free this deal is through O2So should I cancel my O2 contract which expired in March and take the deal throug...

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