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O2 WEBMAIL - INBOX HAS BEEN ERASED

Anonymous
Not applicable

Hi, i am new to the community and i know that there have been some issues today with O2 webmail and texts etc.  These seem to have been fixed but for some reason all the emails that we had in our inbox and also on my phone have been wiped and disappeared.

 

Has anyone else experienced this issue today or is it just me???

 

Thanks for any advise in advance

 

Kat08

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perksie
Level 69: Guiding Light
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Registered:

Try deleting the account from your pc and set it up again as the user name and password may have been corrupted.

 

If that works do the same on your phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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adamtemp64
Level 66: Unequalled
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Registered:

Not seen that on my o2 webmail

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Try deleting the account from your pc and set it up again as the user name and password may have been corrupted.

 

If that works do the same on your phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 3
921 Views