O2 Email/Webmail to close?

[perksie]

I don't know what is going on here and I'm not sure I believe it, but a thread has appeared elsewhere saying that O2 Webmail will be closing at the end of the year according to an O2 Web Chat advisor.

Maybe Chiara could check this out as people using this service may need to make other arrangements. 

http://forums.thinkbroadband.com/o2/4259681-o2-to-close-all-webmail-accounts-by-november-2nd-2013.ht...

[Anonymous]

I am NOT a BB customer, my wife is, she had to open an e-mail account when she got o2 broadband.

My e-mail account that I have had for years is on my o2 phone, taken out long before my wife took o2 broadband out. I was NEVER told my e-mail account it was going to close, check o2 records and you will find NO e-mail was sent to my e-mail account...WHY!!!.

[perksie]

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@Anonymous wrote:

If o2 don't get it sorted out they will lose some customers that not only use o2 phone service but o2 broadband as well.

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O2 don't have a broadband service, it was sold to Sky some months ago.

[Anonymous]

Thats news to me!!!. I don't want ANYTHING to do with Murdoch. Will be changing as soon as possible on that one, BT will have a new customer.

Still, its my o2 e-mail account that has been closed down, so if o2 don't get it sorted out, off we go to another provider.

[Bambino]

You've obviously been living in a cave, as this has been in the news and common knowledge for a very long time. This is a customer to customer forum, so you saying you're leaving counts for absolutely nothing here.

[Anonymous]

"so you saying you're leaving counts for absolutely nothing here."...Please read my post before making a comment, I said..."so if o2 don't get it sorted out, off we go to another provider.". Nowhere did I say we were leaving, and yes it does make a differance to say you may move to another provider, o2 shareholders reading this blog will want to know what is going on. You should know things like this, goes to show you have a very limited understanding of how the world works!!!. "Living in a cave", I think that applies to you!.

[Bambino]

You said that you didn't know about O2 closing their webmail service down. That's what I was referring to as living in a cave, as it's been known about for months. O2 won't sort it out in your favour. It's done. It's finished. It's closed.

There's more chance that Elvis will ring your doorbell than an O2 shareholder reading your veiled threat to leave. O2 has 23 million customers. If you go it won't make the least bit of difference. That's how the world works. 

[Anonymous]

It would appear that I am not the only one that didn't know if you read the posts from others on here!, I am not alone on that one, so how can you say as you do!. So, what you are saying is just not true, is it!. Also, I was never informed by o2 that they were going to close my account, I should have been told!. As for..."it's been known about for months"...well, by you it has, you seem to spend a lot of your life on this forum with 2,465 posts to date, I have to tell you I have a life to live so can't and don't want to spend it on this forum!!!.

[Bambino]

If you did take the time to read the other posts on here, or even clicked back to the first page you would see that this thread started on the 15th of August, so yes it's been known about for months. There have been a handful of people who have said 'I was never informed', but I suspect some of them saw a post from O2 in their inbox and chose to ignore it or delete it without reading it. That may very well include you, but who's to say?

As for the number times I have posted, if you took the time to look at other people's contributions, some have thousands more than me, and mine go back more than three and a half years. I have a very nice life outside the forum, thank you. I and several others contribute here to help and inform people of the workings of O2, as we have been customers for a very long time. There's nothing wrong with that. If you choose not to want to listen to what I or any others are saying here, that's your choice, and as I have said before, if you choose to leave O2 and go to another provider, you won't be missed.

[Anonymous]

The question I meant to ask was something like:

"If you have above 20MB of emails, which a lot of people do, are emails deleted (randomly) so that there are only 20MB of emails left? Or is the whole mailbox wiped clean?"

# This refers to the difference (i.e. up to 1004MB of emails) between the 20MB of storage in O2 email (as acquired by Sky) and 1024MB of storage in Sky's former email service.

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@jonsie wrote:

Not sure what you mean by what happens to it#?

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@perksie wrote:

A reduction#??????????

You could put it that way I guess.

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[perksie]

O2 Email is owned and run by O2, nothing to do with Sky now or in the future!

Nobody will be reading your emails so they will be cut down to 20Mb at random.