My 25% airtime discount has not been applied

[Ttatham]

My NHS 25% discount was due to be applied on 18th but the bill on 19th doesn't show this

[Ttatham]

Has anyone else has this?

[Cleoriff]

Hi @Ttatham 

It may update later as systems are running slowly. However if you want to contact O2 then uses any of the numbers in this guide Guide: Coronavirus Community Help and Support 

[jonsie]

I believe t won't show until the second bill @Ttatham 

[Ttatham]

Thanks