The discount offered by 02 when I purchased the Samsung s25 ultra. The offer is 20 pound for Samsung buds 3 pro but every time I enter the code it's only taken off the up front cost. This happened with the offer on the s24 ultra. When I contact 02 the advisors just say try after 24 hours but same thing. It's absolutely really bad service as the time it takes to get through to someone.
Has anyone else had the same issue.
