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Anonymous · ‎20-07-2017

I have just logged into my o2 and went on the rewards site, they sent a code to my phone for me to access it, I put the code in and now its saying my account is frozen? What does this mean and what happens when its frozen? Advice welcomed tia

Anonymous · ‎20-07-2017

No not checked, they said its fine deffo not frozen, they checked for me

MI5 · ‎20-07-2017

I'd still check it myself tho.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-07-2017

May just be a glitch, give it a go tomorrow 😊

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎21-07-2017

@Anonymous wrote:

Hi I am new to this community, never used sites like this before lol I have just rung them, they said it must of been a glitch because my account is not frozen

Thank you for all your help

Lovely to have you here @Anonymous!

If you need any help with how the forum works, please ask, happy to help! Glad you got the issue sorted!

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Frozen account??

Existing loan agreements with Virgin Mobile

Volt

disney +

WI FI BOOST

Do you have to be an O2 customer to buy via the O2...