Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 70356 Views
  • 0 replies
  • 0 kudos

Name change

I have been trying to change my name for over 2 months now after getting married. I have had about 5 online chats, the. Longest being an hour, I have had a telephone conversation, I have sent emails with the relevant form and marriage certificate, as...

Anonymous by Not applicable
  • 1729 Views
  • 6 replies
  • 0 kudos

Resolved! Insurance claim

4 Week's and still no phone after the claim has been excepted ,and a new handset has been sent out via DPD.I will keep it brief , on 15th October 2017 I made a insurance claim against the iPhone 7 that I lost.1 week later the claim was excepted (O2 a...

Anonymous by Not applicable
  • 2929 Views
  • 15 replies
  • 0 kudos

Issue with access to voicemail when abroad

I have exactly the same issue as the original poster [here], all numbers tried and no joy - only the message that the number i have dialled does not exist. In my case, however, I disabled my voicemail prior to leaving the UK, as I didnt want messages...

Anonymous by Not applicable
  • 1370 Views
  • 5 replies
  • 0 kudos

Resolved! Is this 02?

Just had a call apparently from 02 number - 0330 303 5292 can anyone confirm if this is 02 very odd asking how many devices i had in the house phones and tablets, then gave me all details about my tariff, seemed legit, but google the number and its a...

Anonymous by Not applicable
  • 1287 Views
  • 2 replies
  • 0 kudos

Resolved! We Chat and Whatsup charges

How much does O2 charge when using WeChat and Whatsup internationally, ringing or texting from the UK to another mobile in Europe, specifically Italy? Thank you.

Anonymous by Not applicable
  • 1294 Views
  • 2 replies
  • 0 kudos

Resolved! Failed to obtain IP address

Hi, I'm having problems connecting to the public O2 WiFi with my S7 Edge.I was able to do so for a long time, but suddenly (about 2 months ago) it stopped connecting. It connects perfectly in other locations, but not the one that I use the most. I've...

Anonymous by Not applicable
  • 3518 Views
  • 4 replies
  • 0 kudos