Other Products and Services
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Huawei Dongle

Hi, I have just brought a new Huawei dongle and trying to set it up on my laptop. It keeps saying whenever I insert it "insert a SIM card and restart your device". But I know for SURE that I have inserted my sim, and inserted it correctly. Can someon...

Anonymous by Not applicable
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BoltOns - Different versions of the truth between MyO2 app and MyO2 web interface?

Not an easy one to place, this, but here goes: My account shows 3 bolt-ons active when I am logged on to the website (screenshot 1 below), yet my MyO2 app on my phone shows I have 4 bolt-ons active (second screenshot below)... now which is correct? (...

2017-08-29 22_22_06-O2 _ My device.png Screenshot_20170901-142101.png
pgn by Level 77: Grand Master
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Resolved! Northern Cyprus

Does anyone know what happens to O2 customers in Northern (Turkish) Cyprus? It does not seem to be part of the Europe Zone- is it considered to be part of Turkey? What are the charges for calls/texts/data?(Hard to believe that, as the EU considers th...

Anonymous by Not applicable
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Resolved! Age restrictions

If I walk into an o2 high street store can I have the age restriction lifted without a credit card ? I'm 19 nearly 20 and the age restriction is just stupid I've recently just got a pay monthly sim and I have to be 18 or older to receive it etc and y...

Anonymous by Not applicable
  • 2824 Views
  • 12 replies
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[updated] Priority Moments

Hi, I'm just starting a new limited company, Star Collectables UK Ltd. We specialise in film, TV and comic memorabilia.How do I get one of my product offers on Priority Moments exclusive to O2 customers? Regards [UPDATE from O2] Unfortunately back in...

Anonymous by Not applicable
  • 4936 Views
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Fraud Reporting

I wonder if someone can help. I have received a letter today saying I have set up a new O2 phone account which I haven't. Been trying to contact O2 to advise them, but there doesn't appear to be any method to report such a fraud. Any ideas anyone??

Anonymous by Not applicable
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Resolved! Insurance claim requirments

Hi, Recently i have filed a o2 insurance claim on my samsung s6 edge and wanted to make sure i have the phone ready before the courier takes it away, I have removed the sim card and placed the phone in an envelope, i have also wrote the number the wo...

MrAvarice by Level 1: Joiner
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Resolved! Free phones

Has anyone on here had a phone call from o2 about receiving a free iPhone se if they take a tariff out with them

Anonymous by Not applicable
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