on 16-11-2021 10:50
I signed up for 6 months free Disney+ but I am being charged. As it’s a 6 month trial I don’t get the option to “manage” it! I have had trouble trying to contact O2 either by phone or online chat - no one is available. Any suggestions?
Solved! Go to Solution.
on 16-11-2021 14:43
on 16-11-2021 14:43
I'm on my third free Disney+ so you can renew and have more than one free period.
If you activated the free trial correctly Guide: Adding and removing O2 Extras there is obviously an error on your account, so you will have to contact O2 to resolve it I'm afraid.
on 16-11-2021 11:02
on 16-11-2021 11:02
Have you had a previous subscription to Disney+ at all under the same email address, as you cant have another trial.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
on 16-11-2021 14:43
on 16-11-2021 14:43
I'm on my third free Disney+ so you can renew and have more than one free period.
If you activated the free trial correctly Guide: Adding and removing O2 Extras there is obviously an error on your account, so you will have to contact O2 to resolve it I'm afraid.