custom-community-header-logo.text

Matt1977 · ‎03-10-2023

Hi

I have just upgraded and got 6 months free disney plus, but when I tried to activate it, it took me to the disney website which then wanted my payment details. It didn't show a redemption code. Now on my 02 my disney plus extra is shown as active but I still can't access disney plus.

MI5 · ‎03-10-2023

@Matt1977

Make sure you follow the guide Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-10-2023

@Matt1977

Make sure you follow the guide Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Disney plus activation

Important

How do I claim my free gift?

Gifting Apple Watch

Virgin Broadband

Existing loan agreements with Virgin Mobile