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Disney+ costing over £10 a month

seato
Level 1: Joiner
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I received my bill for this month, it was £13 more than last month. My Disney+ 6 months free had ended, so it was not unexpected to receive a higher charge - but I was not expecting this much more! O2 say that Disney+ is £7.99 a month, so why am I being billed more? Any help or advice welcome. 

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Cleoriff
Level 94: Supreme
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@seato 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Or contact Disney.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112448 Posts
  • 801 Topics
  • 6697 Solutions
Registered:

@seato 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Or contact Disney.

Veritas Numquam Perit

Girl in a jacket
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