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Disney Plus

NRW
Level 1: Joiner
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I have subscribed to Disney Plus but Disney is showing an error screen to say the voucher code is no longer redeemable. I understand other 02 users have shared this problem. Please can you advise? 

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MI5
Level 94: Supreme
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@NRW 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Advice from an O2 Guru regarding a way to get through:
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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NRW
Level 1: Joiner
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Thank you!
Message 3 of 7
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MI5
Level 94: Supreme
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Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
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Bambino
Level 84: Resplendent
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@O2Waqas or @O2Emma is there any way for you to assist @NRW?

I DO NOT WORK FOR O2



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O2Emma
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Hi @Bambino I can pick this up thanks.

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Message 6 of 7
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O2Emma
Former Staff
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Hi @NRW I will need to private message you to look into getting you Disney.

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Message 7 of 7
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