Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I recently upgraded from my very reliable Samsung S7 which I had for 5 years with few issues to a Samsung A71s which I am struggling with. I put my old SIM in the new phone, don't know if that makes a difference. The biggest problem is wifi on the Tu...
I upgraded, got the choice of extra. Wanted Disney+ It didn’t select, and a still cannot get it to work. I have tried phoning, starting webchat etc but keep getting stuck in queues, or not connected/cut offI now have 7 days to select and am getting f...
Hi there.So I just upgraded now using my new phone, which is good to go.I chose the option to trade in my old phone for cash or something. How do I go about this? Shall I come direct to store?
Please can someone help as 02 have been little if any use. Myself and my boyfriend are both o2 PAYG. He just gone to Switzerland today and has already managed to get through £60 in less than a day. I have no idea what that amount has been used on as ...
My phone has been cut off even thought by bill has been paid. I can’t make any calls including to o2, it is near impossible to contact them any other way other then telephone. How the hell am I meant to sort this out if they’ve cut me off and I can’t...
how long does it take for my old number to go to my new sim(vodafone to O2)Ive been waiting since last thrusday and everytime I call 202 i get cut off as the automated service wont let you speak to a humanGetting a bit fed up and need this changed
Hello, my name is Conrad. And I can't access either of the numbers (the new number or my old one) to change the address that it's being sent to, I specifically said to the lady I was on the phone to that the address was **** ****** hall not lodge. Bu...
Two months ago I returned an Apple Pencil which I bought online and I didn’t receive a refund after 1 month. So I contacted customer services in which they responded that they will provide me with a refund and it should be present in my account in 14...
Hi I’m trying to add Disney plus to my account but when I click to add it says ‘ Sorry, we weren't able to add your extra. Please try again.
I have received an email stating 02 are happy to pay off the remainder of my current balance owed for my current device, if I decide to upgrade. however the offer doesn’t appear in my 02 app. I am interested in this offer, but I can’t get through to ...
