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Anonymous · ‎16-03-2017

Upgraded my phone tonight. Then advised later that it will be delivered tomorrow, while I'm at work!! Now can't get of anyone to ask about delivery to my workplace. Delivery company won't change delivery address for me.

MI5 · ‎16-03-2017

If it is scheduled for tomorrow you will see tracking details under "Recent Orders" in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎16-03-2017

Customer service opens at 8.00am

You could try live chat up 'till 11.00pm but we'd really recommend calling in the morning.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎16-03-2017

They won't change delivery address for security reasons.

I would really advise you contact customers services as early as possible as indicated by @MI5. Personally I am always a 'bit wary' re next day delivery notifications. When you call, ask specifically if the device IS actually out for delivery. If it's not ....you may be able to change the date @Anonymous

Veritas Numquam Perit

MI5 · ‎16-03-2017

If it is scheduled for tomorrow you will see tracking details under "Recent Orders" in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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