Data bolt on

[Bolt]

Hi guys. I need to remove Data bolt on from my account. How can I do it? Thanks

[Cleoriff]

@Bolt 

You can't do it yourself O2 have to do it. Info here

Guide: Coronavirus Community Help and Support 

[Bolt]

@Cleoriff so basically I can't contact O2 now on that issue?? What number can I use? Thanks

[jonsie]

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[Cleoriff]

@Bolt 

Someone got through on this number today 0800 587 4005. Try that first.