Solved: Cancel Disney +

Chris1568 · ‎26-09-2020

How to cancel Disney +

MI5 · ‎26-09-2020

@Chris1568 Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-09-2020

@Chris1568 Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the + sign beneath your extra and then click manage.
Turn off the auto renew switch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chris1568 · ‎26-09-2020

MI5
Thanks that helped all sorted now thanks again

MI5 · ‎26-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Su3 · ‎06-10-2020

I have tried this but cannot see any auto renew switch?

MI5 · ‎06-10-2020

@Su3

I promise you it is there.

Look for the BIG + sign beneath your extra, then click "Manage" then you will see the switch to turn off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Madtyke61 · ‎02-01-2021

I've been looking for this and it is just the Big + underneath the Disney picture

Cleoriff · ‎02-01-2021

That's correct @Madtyke61

If you click on that + sign a drop down box appears and allows you to turn off auto renew.

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