Adding a second phone to MyO2. How do I do this?

[Anonymous]

Hi, I already have my own phone registered on MyO2. I just bought a new phone and an O2 sim card for my Mum, who is very frail and lives far away from me. Can I register her phone as a second phone on my O2 account, so that I can help her to manage it? Thanks in advance for any help 🙂

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[MI5 · Accepted solution]

Yes, just use the "link accounts" option on the "My O2" home page.

[Anonymous]

No such an option exists anymore. Only option is to bring in 'other products' but you have to registrer them first using a different email address, it doesn't make sense

[MI5]

Since the redesign the "link my accounts" has been replaced with "bring in other products" but it's still the same process. You still had to register yourself under a different email address or call CS and get them to add it to an existing one.

[DRF99]

I can the advice on how to link the second phone but not how to register this so that it can then be linked. Advice pl

[MI5]

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@DRF99 wrote:

I can the advice on how to link the second phone but not how to register this so that it can then be linked. Advice pl

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Your username is the email address you used when obtaining the sim or contact and you should have been emailed a temporary password which needs changing the first time you login. 

If  you didn’t get a password, call customer service on 202 for contracts or 4445 for PAYG. 

[Ex_employee]

Sorry for bring this thread back to life, but is there a way to unlink accounts?

Thank you

[MI5]

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@Ex_employee wrote:

Sorry for bring this thread back to life, but is there a way to unlink accounts?

Thank you

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@Ex_employee 

Only possible when you cancel one of the accounts.