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nokia 800 wifi

Anonymous
Not applicable

on ‎19-12-2012 17:21

on ‎19-12-2012 17:21

I'm on the basic data and via my home wifi when using the all round data it worked but now it dosn't?  the 02 says phone up my broadband provider but that seems strange?

 

has anyone else experienced this?

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MI5
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on ‎19-12-2012 17:25

on ‎19-12-2012 17:25

O2 has nothing to do with your broadband (unless that's with O2 also?). What exactly is your problem?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎19-12-2012 18:44

on ‎19-12-2012 18:44

Very confusing post, your monthly data on your phone has nothing to do with the wi-fi, which is free.

 

Where are you seeing this O2 message, on the phone?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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In response to perksie

‎25-12-2012 15:21 - edited ‎25-12-2012 15:28

‎25-12-2012 15:21 - edited ‎25-12-2012 15:28

well when I've been on the basic and free data allowances I cannot access my home wifi, yet when on the allround data I can, I just cannot connect and yes I know the password for my home wlan.

 

Looking on the bolt options and the info pages on the account page of 02.co.uk, its seems free Wlan/Wifi is turned off on some  server/exchange somewhere.

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perksie
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‎26-12-2012 01:12 - edited ‎26-12-2012 01:14

‎26-12-2012 01:12 - edited ‎26-12-2012 01:14

@Anonymous wrote:

Looking on the bolt options and the info pages on the account page of 02.co.uk, its seems free Wlan/Wifi is turned off on some  server/exchange somewhere.

This doesn't make sense, O2 do not charge for using your home wi-fi.

 

Where are you seeing that servers are turned off?

 

The wi-fi connection is between your phone and the router you are using at home, O2 have no control over that at all.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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