Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Forum Posts

Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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Resolved! Trying to find who to contact to get packaging to send a phone back

I am trying with no luck at all to find out how to return an iPhone I have just purchased within the 14 day cooling off period. The help page just loops me around. All I want is to be able to have packaging and labels sent to me so I can return it!

Caz6 by Level 1: Joiner
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Galaxy watch 3 LTE remote connection

Cannot make/receive calls on watch. Been talking to o2 for weeks now changing settings but still no joy. On wearable app, remote connection, says text, email, notification but not phone calls. Any help would be appreciated.

Jooz by Level 1: Joiner
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Resolved! Proof of purhcase

I need proof of purchase from O2 of new phone in order to claim air pods from Samsung. It needs to show the date of purchase, the retailer and the product purchases. However I cannot see this anywhere, there is no reciept showing this. Where can I ge...

Resolved! Sons sim card

Hello we ordered a new sim for my sons watch, it wouldnt let us top up using the watch as it wouldn't show a dial pad so we entered the sim into our mobile phone and topped it up.After putting it back into watch thinking it would be fine for him to u...

Gary1984 by Level 1: Joiner
  • 524 Views
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Resolved! Close my account

Hello, I have account with your company. I had to move to my country. How I can close my account please?

timijja by Level 1: Joiner
  • 570 Views
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Resolved! Copy of sim card

I am buying a new tablet , it takes a sim card . Can I get a copy so to use that data .

Casson by Level 1: Joiner
  • 555 Views
  • 1 replies
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Resolved! Voucher number

I bought a voucher today, but the code on the voucher was blurred by accident. Top up is 9626134610401000009. Is it possible to send the code?

Oppo A54

Hi, My son has an oppo A54 on my account, but it can't send or receive mms. The device help page doesn't even list this model, does anyone have the set up info for this model? Can't get to actually talk to an advisor on the phone, go round a bunch of...

Mollie118 by Level 1: Joiner
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  • 4 replies
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broken phone

Hi, i am currently paying monthly for a mobile phone and a contract but my phone has now broken. what should i do?

hml by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos