Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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New sim doesn't work in dongle

Hi, got a new sim to replace my old one, it doesn't work, it was a like for like sim in the same dongle, any help please? Thanks

Les11 by Level 1: Joiner
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TP-Link M7350

Hi i did a search but didnt help me much. I purchased a tp-link M7350 hotspot and an O2 data sim. I know the data sim works but just cant get the hotspot work. Everytime i connect a device it states i have a connection but no internet. I have tried a...

Gerarf by Level 1: Joiner
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Resolved! Galaxy Book 4G

I have the galaxy book 4g and since upgrading to windows 11 i no longer are a mobile broadband device on the laptop Windows 10 worked fine but ive tried everything to get drivers installed or anything but its as if it doesn't have any mobile capabili...

Daymo by Level 1: Joiner
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Resolved! Apple watch

I want to purchase and Apple Watch from O 2 but I’m on another network my husband is on O2 which I pay monthly can I do this TIA

Nicolela by Level 1: Joiner
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Resolved! Trying to find who to contact to get packaging to send a phone back

I am trying with no luck at all to find out how to return an iPhone I have just purchased within the 14 day cooling off period. The help page just loops me around. All I want is to be able to have packaging and labels sent to me so I can return it!

Caz6 by Level 1: Joiner
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Galaxy watch 3 LTE remote connection

Cannot make/receive calls on watch. Been talking to o2 for weeks now changing settings but still no joy. On wearable app, remote connection, says text, email, notification but not phone calls. Any help would be appreciated.

Jooz by Level 1: Joiner
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Resolved! Proof of purhcase

I need proof of purchase from O2 of new phone in order to claim air pods from Samsung. It needs to show the date of purchase, the retailer and the product purchases. However I cannot see this anywhere, there is no reciept showing this. Where can I ge...

Resolved! Sons sim card

Hello we ordered a new sim for my sons watch, it wouldnt let us top up using the watch as it wouldn't show a dial pad so we entered the sim into our mobile phone and topped it up.After putting it back into watch thinking it would be fine for him to u...

Gary1984 by Level 1: Joiner
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Resolved! Close my account

Hello, I have account with your company. I had to move to my country. How I can close my account please?

timijja by Level 1: Joiner
  • 776 Views
  • 1 replies
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