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Anonymous · ‎26-09-2013

I took my battery out to check my sim in my lumia 520,

but now my phone won't turn on or even charge, When i try to charge it it comes up with the battery bar red but with a plug sign on it when the chargers plug in, ive tried my usb charger too but still the same, its only less then 2 weeks on and i hardly used it, Help!

MI5 · ‎26-09-2013

Are you sure the battery is in properly and the correct way round?

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎26-09-2013

No doubt you've checked but are the battery contacts against the phone ones?

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perksie · ‎26-09-2013

Snap!

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MI5 · ‎26-09-2013

Sometimes it's the most obvious that are missed !!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-09-2013

Maybe we will find out:smileyhappy:

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Anonymous · ‎27-09-2013

Hi.

If the battery is fitted properly and if you can get another battery try that one and if no hell ,then you could try soft resetting it or last resort hard resetting the phone (make a back up as this typically deleted data)

http://project-dna.org/how-to-hard-reset-the-nokia-lumia-520-and-720-windows-phone-8/

If no help then return the phone to the shop for them to swap it out if applicable ,or send it off for repair using a Nokia Repair Centre or o2 Repairs.

Nokia Link.

http://www.nokia.com/gb-en/support/care-point/

Hope all goes well for you.

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Why won't my phone turn on or even charge,

Esim

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