on 01-12-2014 00:03
Hopefully someone can help, couple of puzzlers here. A friend just bought a 930, I'm the designated 'expert' setting it up for him
1/ Syncing contacts.
He had an old Nokia 300, I used Nokia suite to save/export the contacts to file (250+) and then somehow imported those to my Gmail account where I was then able to export them as a job lot csv file. These were then imported to the outlook.com Microsoft account I had set up for him in readiness for the new phone <and pauses to draw breath!)
Despite all contacts being on the Outlook People page (Outlook contacts complete with phone numbers) and syncing fine with the new phone only a few of the 250 new contacts on the phone have phone numbers. i.e Names but no numbers.
2/ Data Sense
He has 500MB of data on his contract. When I tried to set up Data Sense it asks for the Monthly reset date and Monthly data limit. No problem with the data limit but the reset date choice is 1 - 28 on the drop down selection!?!?!? His resets on the 30th so how do I set that?
Just noticed before posting, the phone numbers for contacts on Outlook People are mostly designated as 'Other' as opposed to 'Mobile' 'Home' etc. I wonder if that's the problem, I'll cry if I have to change 250 of them manually 😞
Thanks.
PS: The former Nokia support forum sems to have been consumed by Msoft and I can't get logged in tonight to ask this on the Lumia forum.
Solved! Go to Solution.
on 01-12-2014 09:14
on 01-12-2014 09:14
on 01-12-2014 06:35
on 01-12-2014 06:35
on 01-12-2014 09:14
on 01-12-2014 09:14
on 01-12-2014 10:37
on 01-12-2014 10:42
on 01-12-2014 10:42
You're welcome
Not a good start I admit but I'm sure your on the case.
Good luck
on 01-12-2014 10:49
on 01-12-2014 10:49
09-12-2014 21:19 - edited 09-12-2014 21:49
09-12-2014 21:19 - edited 09-12-2014 21:49
Bit of an update, everything sorted and the user (A man in his 70s) while not using it to it's full potential (Who does?) is getting on with it quite well.
However (And he didn't tell me this before getting a WP) one of the main reasons for wanting a smart phone was to be able to use Mobile boarding passes when flying with EasyJet. Guess what, EasyJet only have Android and IOS apps for that. His telecoms company has a V in it, they only have MyV apps for Android, IOS and Blackberry (Though this was a bit much!)
A bit dissapointing and perhaps shows how the WP app range still lags behind.
on 09-12-2014 21:21
Thank you for the update.
Good to hear things are now sorted
on 09-12-2014 21:25
on 09-12-2014 21:25