Solved: MMS setting

joules · ‎29-01-2013

Hi I have a samsung GT E2530 and am unable to receive picture messages, could someone tell me how to get MMS messaging. many thanks

MI5 · ‎29-01-2013

In message settings there will be a line that says "MMS Profile" check it is O2MMS that is set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5 · ‎29-01-2013

Choose your account type here and type in manually http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=680&tab=8 or try texting "active" to 2020 then save and apply the settings. Remember to reboot phone after any changes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎29-01-2013

Hi thankyou I send active to 2020 and received configuration message and clicked install, hope that was right! I have tried to open the message with picture but still not able to, it says unable to retrieve service unavailable! any suggestions please?

Anonymous · ‎29-01-2013

Send an MMS to yourself now that you have changed the settings and see if it sends and receives okay.

MI5 · ‎29-01-2013

After installing you should have the option to apply the settings? You also need to reboot the phone for the settings to take effect. Any messages already sent may not work and you might have to get it sent again. Also make sure you have your data connection turned on and that you have a data signal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎29-01-2013

Hi do you mean from someone elses phone to mine?

MI5 · ‎29-01-2013

Yes or you can send yourself one. Just send it to your phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎29-01-2013

Hi only gave me the option to install , how do I apply the settings and to reboot you do mean turn off the phone and back on again?

MI5 · ‎29-01-2013

Yes, turn off and back on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎29-01-2013

have turned off and back on how do I now apply settings please?

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